Satisfaction Guarantee

Our partners with the guarantee badge commit to the highest quality. If you're not satisfied, touch-ups are free of charge.

What the Guarantee Covers

Free re-cleaning if the cleaning is unsatisfactory

Valid for all partners with the guarantee badge

Defects must be reported within 48 hours

Touch-ups are completed within 5 business days

Partner has professional liability insurance

Partner's insurance covers property damage

How It Works

Choose a partner with the guarantee badge

When comparing quotes, look for the green guarantee badge. Partners with this badge have accepted the guarantee conditions.

Report defects

If you're not satisfied with the cleaning, report the defects within 48 hours directly to the partner or via SwissOfferten.

Free touch-up

The partner corrects the reported issues free of charge – within 5 business days of the report.

Frequently Asked Questions About the Guarantee

What is the SwissOfferten satisfaction guarantee?

The satisfaction guarantee ensures that partners with the guarantee badge provide free touch-ups if the cleaning is unsatisfactory. You benefit from quality assurance at no additional cost.

How does the guarantee work?

Choose a partner with the green guarantee badge. If you're not satisfied with the cleaning, report the defects within 48 hours. The partner will correct the reported issues free of charge.

How long is the guarantee valid after placing the order?

Defects must be reported within 48 hours of the cleaning. The free touch-up is then completed within 5 business days of the report.

Are all partners covered by the guarantee?

The guarantee applies to partners bearing the green guarantee badge. These partners have accepted the guarantee conditions and have professional liability insurance.

Book Cleaning with Guarantee

Submit a free request and receive quotes from verified cleaning companies with a satisfaction guarantee.

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